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29
Sep
What are the real causes of the HGV driver shortage?
You can’t fail to have noticed the vast shortage of HGV drivers we are suffering in the UK right now, 100,000 to be exact. The Road Haulage Association (RHA) has been complaining about this for some time and how it […]
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01
Sep
Traffic Commissioners’ annual report 20/21 recognises the key achievements of the last year…
The latest Traffic Commissioners’ annual report published earlier this month reflects on the challenges of the Covid-19 pandemic, the impact of Brexit and provides updates on strategic objectives going forward to 2023 and beyond. In the Forward to the report, Richard […]
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30
Jul
Government introduces plans to ease pressure on the road haulage sector, but do they go far enough?
An open letter, announced on 20 July 2021, has been jointly sent to the ‘UK Logistics Sector’ from three Government Departments: Department for Transport, Department for Work & Pensions, and Department for Environment, Food & Rural Affairs. It begins by […]
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25
Jun
Shortage of labour in the logistics industry 2021
The new decade has brought Brexit and Covid-19, resulting in uncertain times for many businesses and industries across the globe. With the movement, storage, and flow of goods directly impacted by the COVID-19 pandemic and buyer behaviour rapidly changing to […]
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25
Mar
What does quality service mean to you?
Customer expectations are evolving very quickly, and we need to ask ourselves the basic but essential question: What is quality customer service? [something fundamental to us here at Masters and always at the forefront of our minds]. Not only are […]
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15
Feb
Why your reputation matters (and how to deliver on your promises)
Everything you do impacts your business reputation. But what exactly is it, and why is it so valuable? There doesn’t seem to be an academic consensus on a definition for what a company reputation actually is. It is such an […]
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30
Sep
Implementation of Smart Freight System looking a little shabby
Many people are already starting to countdown to Christmas. Certainly, Christmas planning is well underway in the logistics business. But Christmas isn’t the countdown that everyone is talking about in our industry at the moment… it is the countdown to the […]
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27
Aug
When cheap is expensive
We have inevitably entered a recession, as was fully expected as a result of the pandemic. I for one am hoping that by remaining positive and buoyant we can weather the storm and bounce back quickly as a nation. When […]
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24
Jul
Lockdown easing continuum: where do you sit?
It’s the end of July 2020 and the world is a changed place. Lockdown has eased considerably, face masks have just become mandatory . . . in some places . . . quarantine restrictions have just been reinstated on people returning from […]
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12
Jun
A Celebration of Collaboration
What does collaboration mean to you? The dictionary definition is “ the situation of two or more people working together to create or achieve the same thing.” For me it is about relationships, connections, trust, shared principles, co-operation . . […]
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