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25
Mar
What does quality service mean to you?
Customer expectations are evolving very quickly, and we need to ask ourselves the basic but essential question: What is quality customer service? [something fundamental to us here at Masters and always at the forefront of our minds]. Not only are […]
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29
May
Insurance: Peace of mind that your freight is fully covered
Logistics are very complicated by nature – often we have to facilitate movement across large distances with valuable property, into various sites. Where does ownership and liability start and finish and how can you ensure that your goods are adequately […]
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28
Nov
How much does a good 3PL cost?
The answer to this question is very much about what you perceive as value. The simple fact is that excellent quality and customer service comes at a price. For a business such as Masters Logistical who consistently operate an extremely […]
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01
Aug
The importance of scheduling…and how mistakes can lead to major disruption
Scheduling is important in all manner of different industries and walks of life. Planning and proactive and effective scheduling are one of the cornerstones of the award-winning service we provide here at Masters. We take it very seriously. Its importance […]
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31
May
Things to consider before outsourcing
Here at Masters we understand how important it is to select the correct outsourcing partner. We understand that finding the most suitable provider is not without its challenges, as it is essential to the reputation of your business that you […]
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28
Apr
Why you need to prioritise warehouse safety in the supply chain
‘At Masters Logistical, we believe it is the people, as well as the service, that makes the company. We take care of our staff just as much as our customers.’ Which is why we keep warehouse safety as our absolute […]
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28
Feb
Delivering the perfect partnership
You’ve probably heard this before, but it’s true – the world around us is changing. Automation is taking over, and more and more business is being done with a tap of a button instead of a shake of a hand. […]
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29
Sep
How our shopping habits have shaped the logistics industry
These days, consumers expect their products to arrive yesterday. Next-day delivery is no longer a luxury service – it’s the standard. More and more transport companies are rising to the challenge and we are seeing same-day services more widely available, […]
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31
Aug
Why relationships are so important for a successful supply chain
A relationship starts from the very first point of contact, whether that is face to face, over the phone or online. It is fair to say that relationships drive businesses and they also play a central role in the success […]
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11
Aug
How to drive with environmental sensitivity
The way you drive, whether that is personally or professionally, can have an impact on the environment. According to the UK government, HGVs account for 15% of greenhouse gas emissions from UK transport and 4% of total UK emissions. With […]
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